Accessibility Statement for MindLoad
Last Updated: April 23, 2026
Effective Date: April 23, 2026
Developer: MindLoad AI
Contact: [email protected]
Website: https://mindload.app/accessibility
Our Commitment
MindLoad AI is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.
We believe that everyone deserves equal access to education and study tools, regardless of ability. This commitment extends to all aspects of our mobile application.
Conformance Status
MindLoad strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make digital content more accessible for people with disabilities.
Current Compliance Level
- Target Standard: WCAG 2.1 Level AA
- Self-Assessment Score: 85%+
- Last Audit Date: December 12, 2025
Accessibility Features
Visual Accessibility
| Feature | Status | Description |
|---|---|---|
| High Contrast Support | Supported | Respects system high contrast settings |
| Dynamic Text | Supported | Full support for system text size preferences (up to 200%) |
| Color Independence | Supported | Information is not conveyed by color alone |
| Reduced Motion | Supported | Animations respect system reduce motion preferences |
| Dark Mode | Supported | Full dark theme with proper contrast ratios |
Screen Reader Support
| Platform | Screen Reader | Status |
|---|---|---|
| iOS | VoiceOver | Full Compatibility |
| Android | TalkBack | Full Compatibility |
Features:
- All interactive elements have descriptive labels
- Proper heading hierarchy for navigation
- Image descriptions for visual content
- Announcements for dynamic content changes
Motor Accessibility
| Feature | Status | Description |
|---|---|---|
| Touch Targets | Supported | All interactive elements meet minimum 44x44 point size |
| Gesture Alternatives | Supported | Complex gestures have simple alternatives |
| Timeout Extensions | Supported | Adequate time provided for all interactions |
| External Keyboard | Supported | Full keyboard navigation support |
Cognitive Accessibility
| Feature | Status | Description |
|---|---|---|
| Clear Language | Supported | Simple, clear instructions throughout |
| Consistent Navigation | Supported | Predictable navigation patterns |
| Error Prevention | Supported | Confirmation for destructive actions |
| Focus Management | Supported | Logical focus order throughout the app |
Known Limitations
While we strive for full accessibility, some content may have limitations:
User-Generated Content
- User-uploaded documents (PDFs, images) may not be accessible
- AI-generated flashcards may require manual review for accessibility
Third-Party Content
- External links and embedded content may not meet accessibility standards
- YouTube videos and other third-party media rely on their providers' accessibility
Complex Visualizations
- NeuroGraph analytics visualizations have limited screen reader support
- Charts and graphs provide text alternatives where possible
Temporary Limitations
- Some newer features may have limited accessibility during initial release
- We continuously work to improve accessibility with each update
Compatibility
MindLoad is designed to be compatible with the following assistive technologies:
iOS
- VoiceOver screen reader
- Switch Control
- Voice Control
- Zoom magnification
- Display accommodations
- Guided Access
Android
- TalkBack screen reader
- Switch Access
- Voice Access
- Magnification
- Color correction
- High contrast text
Additional Support
- External Bluetooth keyboards
- Braille displays (via platform support)
- Alternative input devices
Technical Specifications
MindLoad relies on the following technologies for accessibility:
- Flutter Accessibility Framework - Native semantic annotations
- iOS Accessibility APIs - UIAccessibility protocols
- Android Accessibility APIs - AccessibilityNodeInfo
- Semantic HTML - For web version (if applicable)
Assessment Approach
MindLoad assesses accessibility through:
Automated Testing
- Flutter accessibility testing tools
- Automated contrast checking
- Touch target size validation
Manual Testing
- Regular testing with VoiceOver (iOS)
- Regular testing with TalkBack (Android)
- Keyboard navigation testing
- User testing with assistive technology users
Third-Party Audits
- Periodic accessibility audits
- WCAG compliance verification
Feedback and Contact
We welcome your feedback on the accessibility of MindLoad. Please contact us if you encounter accessibility barriers:
Email: [email protected]
What to Include in Your Report:
- Description of the accessibility barrier
- Steps to reproduce the issue
- Device and OS version
- Assistive technology used (if applicable)
- Suggested improvement (optional)
Response Time: Within 5 business days
Formal Complaints
If you are not satisfied with our response, you may escalate your complaint to:
United States
- Your state's accessibility regulatory body
- Apple App Store accessibility team
- Google Play Store accessibility team
European Union
- Your national accessibility enforcement body
- EU Web Accessibility Directive enforcement
United Kingdom
- Equality and Human Rights Commission
- Equality Advisory Support Service (EASS)
Continuous Improvement
We are committed to continuously improving accessibility:
Regular Updates
- Accessibility improvements in each app update
- Quarterly accessibility reviews
- Annual comprehensive audits
User Feedback Integration
- User-reported issues prioritized
- Accessibility testing with real users
- Community feedback incorporated
Training
- Development team accessibility training
- Design team accessibility guidelines
- QA team accessibility testing protocols
Legal Compliance
MindLoad strives to comply with:
| Regulation | Jurisdiction | Status |
|---|---|---|
| ADA (Americans with Disabilities Act) | United States | Compliant |
| Section 508 | U.S. Federal | Compliant |
| WCAG 2.1 Level AA | International | Target Standard |
| European Accessibility Act (EAA) | European Union | Compliant (effective June 28, 2025) |
| EN 301 549 | European Union | Compliant |
| Equality Act 2010 | United Kingdom | Compliant |
Version History
| Version | Date | Changes |
|---|---|---|
| 1.2 | April 23, 2026 | Updated dates and legal review |
| 1.1 | January 28, 2026 | Updated contact email, standardized to [email protected] |
| 1.0 | December 7, 2025 | Initial accessibility statement |
MindLoad AI
[email protected]
https://mindload.app/accessibility
This accessibility statement was last reviewed and updated on April 23, 2026.